Tuition Policy Summary
Maths with Shiva – Tuition Policy Summary
Tuition Type
- One-on-one and group classes.
Location
- Tutoring premises, online, or hybrid.
Lesson Details
- Weekly sessions at the same time each week.
- All learning materials are provided.
Fees & Payments
- Fees are paid monthly in advance, non-refundable.
- Payment due 2 days before the first session.
- Pay via bank card/direct debit, referencing each child’s name separately.
Non-payment
- Students may be denied lessons if fees are unpaid or persistently delayed. child’s name separately.
Cancellations
By Student:
- Minimum 48 hours’ notice required. child’s name separately.
- Missed/cancelled group or 1-to-1 sessions are non-refundable and not rescheduled.
- Materials and lesson recording (if available) will be provided.
By Tutor:
- Notice will be given where possible.
- Sessions will be rescheduled or deducted from the next invoice.
Term Dates & Agreement
- Follows local borough school terms (e.g., Greenwich, Lewisham, Dartford, etc.).
- Terms are 6–8 weeks.
- 4 weeks’ notice required to terminate the agreement within the term.
Student Behaviour & Expectations
- Respectful behaviour is required.
- Abusive or disruptive students may be removed.
- Online learners must:
- Join on time (5 mins early)
- Keep webcam on
- Sit in an open area (not bedroom)
- Dress appropriately
- Use working, charged devices
- Minimise distractions
- Have a parent nearby
Contact
- Tutor can be contacted via email or WhatsApp.
- Messages responded to within 24 hours.
Data Protection (GDPR)
Information collected includes:
- Names, age, contact info, school details, exam board, medical/SEN info
- Stored securely and used only for tuition purposes.
Liability
- Academic improvement is supported but not guaranteed.
- Tutor is not liable for any direct or indirect loss or academic outcome. .